I have been playing games at Bets10 company and they have blocked access to my account for about 10 days. They called me, we talked, and they said they would get back to me by email. They finally responded, but I had a balance of ₺893,000 on the site, with my principal being ₺800,000. The company stated that they would not pay my money, and their reasons make no sense. I requested at least the return of my principal, but they refused that as well. I have never violated any rules, and they have not provided any clear explanation for this decision. It feels like they are just trying to keep my money without justification. I want a solution now.
My membership on the Bets10 site, registered under the email g*********@gmail.com**, was suspended on August 27 with the reason cited as a “rule violation.” In the response I received, Bets10 stated that neither I nor any close relative would be allowed to re-register and that the same measures woul...
On the day before writing this, I deposited three amounts into my Bets10 account—₺5,000, ₺1,500, and ₺1,500—then played and won around ₺24,000. When I requested to withdraw my winnings, the request was suddenly canceled. Shortly afterward, both my deposit and withdrawal functions were blocked, and m...
I transferred ₺400 + ₺100 via bank transfer to my Bets10 account, but the money never appeared in my balance. I have received no support or response despite multiple attempts to contact them through email and messages. I expected at least a proper customer service response, but there has been compl...
Yesterday, I played games on the Bets10 platform and won a decent amount. When I attempted to withdraw my winnings, the site requested several documents for verification, including payment slips. I submitted everything they asked for, assuming it was routine. But instead of processing my withdrawal,...
On August 3rd, I requested a withdrawal of ₺173,000 from my Bets10 account using the Paratim method. Before the transaction could be completed, my account was placed under review. Shockingly, without requesting any documents or providing any explanation, Bets10 closed my account entirely just 12 hou...