My membership on the Bets10 site, registered under the email g*********@gmail.com**, was suspended on August 27 with the reason cited as a “rule violation.” In the response I received, Bets10 stated that neither I nor any close relative would be allowed to re-register and that the same measures would be applied if this was attempted. However, I was never provided with any details about which specific rule I allegedly violated.
At the time of suspension, my account held a balance of ₺127,000, and now I am completely blocked from accessing it. I immediately contacted customer support again via email to request clarification, but I only received the same generic response with no explanation or solution offered.
This is the first time I have experienced such an issue, and it has left me both shocked and frustrated. I demand that my account be reinstated or, at the very least, that my ₺127,000 balance be refunded to me immediately.
Bets10 must provide clear answers and fair treatment, instead of blocking accounts with no transparency. I request a full investigation into my case and expect my losses and access issues to be resolved as quickly as possible.
On August 3rd, I requested a withdrawal of ₺173,000 from my Bets10 account using the Paratim method. Before the transaction could be completed, my account was placed under review. Shockingly, without requesting any documents or providing any explanation, Bets10 closed my account entirely just 12 hou...
On August 24, 2025, while my account was active on the Bets10 live betting platform, I deposited a total of ₺12,000 via Garanti Bank. Right after completing the payment, I found myself locked out of my account, and shortly after, my account was deleted without any explanation. When I attempted to c...
I have been playing games at Bets10 company and they have blocked access to my account for about 10 days. They called me, we talked, and they said they would get back to me by email. They finally responded, but I had a balance of ₺893,000 on the site, with my principal being ₺800,000. The company st...
On the day before writing this, I deposited three amounts into my Bets10 account—₺5,000, ₺1,500, and ₺1,500—then played and won around ₺24,000. When I requested to withdraw my winnings, the request was suddenly canceled. Shortly afterward, both my deposit and withdrawal functions were blocked, and m...
I recently joined Hitpot4.com, which operates under the Bets10 brand, and had a balance of ₺27,000 in my account. Without warning, they seized my entire balance, claiming I had opened a second account. This accusation is completely false — it was my first time ever registering on this site. What ma...