I placed a bet on the Club Brugge - Barcelona football match on Bets10 with bet slip number 160340485802571776. Yesterday, one day ago, the wrong result was applied due to a "statistical error." My bet result was evaluated based on data from Opta, the statistics provider, and the result was incorrect. When I contacted customer service, I received only a standard response saying, "The statistical data was correctly determined based on the information received from Opta," without any solution. While the winnings of users in Turkey who placed the same bet were paid, my bet was settled as a loser. I request that my bet result be corrected and the amount I should have won be credited to my account.
On 30.08.2025, I placed a bet on the Paris match first-half corner market, choosing the 5–6 corners option. The first half clearly ended with 6 corner...
I am disappointed with Bets10 due to an issue that occurred during a live bet I placed on the Costa Rica league match between Alajuelense and Herediano at 03:35. The site showed only one match available, and I followed the game live. I placed my bet on the away team to score, and when the goal came,...
On 30.08.2025 at around 22:39, I placed a live bet on the Turkey vs. Portugal national basketball match through Bets10. I wagered ₺3000 on the over 53.5 total points market with odds of 1.75. The game ended with 54 points, my bet was successful, and my winnings were initially credited to my account....
I want to clarify that I have no issues with Bets10 and have been very satisfied with their service. However, on February 4, 2025, I placed a 3.5+ yellow card bet on the Girona vs. Las Palmas match. According to my records, four yellow cards should have been counted, but my bet was settled as a loss...
I’m beyond frustrated with Bets10. I placed a bet on a match that clearly won, but the system wrongly marked it as a loss. Despite this clear error, the support team has been completely unhelpful. They don’t respond properly, offer no solutions, and act like it’s not their responsibility. This make...