Betwoon Deposit Not Credited—Bank Confirms Transfer, But Support Denies It

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Mahmut
January 21, 2025 2:24 pm
7

I made a deposit on Betwoon, but the money never appeared in my account. When I contacted customer support, they blamed my bank and told me to check with them. I called my bank, and they confirmed that the transaction was approved and that the funds are waiting on Betwoon’s side. Yet, Betwoon support keeps denying that any deposit was received. This is incredibly frustrating—where is my money? I expect immediate action to locate my deposit and credit it to my account. Betwoon, stop ignoring valid transactions and resolve this issue now! I won’t accept being left without my funds. Has anyone else experienced this problem?

Progress
Progress

April 02, 2025 5:53 pm

I invested 1000 TL on the Betwon site, but the money didn't go through. I keep writing to live support, and they keep saying our relevant department is dealing with it. I've been waiting for hours, and they keep me waiting. It's a terrible site, I will never use this site again. Shame on them. I connect to live support, and they always keep me waiting and don't respond continuously.

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