I experienced a serious issue with Betwoon regarding my deposits. Despite completing the transaction and sharing the proof of payment (official receipt), my deposit was rejected by the site. Everything is documented and verified, yet there has been no resolution.
When I contacted customer support, specifically a representative named R**, they abruptly ended the chat and blocked further communication. This level of service is unacceptable. My funds were neither credited nor refunded, and there’s no one to address my concerns.
Betwoon, I demand an immediate resolution to this matter. Refund my deposit or credit it to my account as intended. Ignoring your customers and blocking communication is unprofessional and deeply frustrating.
I made a deposit to my Betwoon account, but the money never showed up. Even though the amount was withdrawn from my bank account and I have the official payment receipt (dekont) to prove it, Betwoon claims the funds never reached them. I contacted their live support multiple times, only to receive t...
I made a deposit on Betwoon, but the money never appeared in my account. When I contacted customer support, they blamed my bank and told me to check with them. I called my bank, and they confirmed that the transaction was approved and that the funds are waiting on Betwoon’s side. Yet, Betwoon suppor...
Last night, I deposited ₺4,483 into my Betwoon account, but the money neither appeared in my account nor was refunded. Despite sharing proof of the transaction, the site still prompts me to deposit more instead of addressing the issue. When I requested a refund, they shamelessly suggested I make an...
Today, I made a deposit on the Betwoon website and started playing. After earning some winnings, my gameplay was suddenly interfered with, making it impossible to continue. To make matters worse, the customer support team was incredibly disrespectful and unhelpful, showing no interest in resolving m...
Today, I deposited ₺4,700 into my Betwoon account, expecting the funds to be available immediately for gaming. However, despite waiting for over an hour, the money never appeared in my account. Concerned about the delay, I contacted Betwoon customer service and promptly provided all requested docume...