I noticed today that 1700₺ was deleted from my Cratosroyalbet account balance. They claimed that I placed bets and lost, but during the hours those bets were made, I was asleep and did not perform any actions. A similar issue happened to me before. My account username is Pe****. I contacted customer service about this matter, but they were not helpful. I have screenshots and reference details related to the transaction. I expect Cratosroyalbet to act honestly in such situations and resolve my grievance. I request a detailed review of the transactions made on my account and a refund of the balance that was unfairly deducted. I did not place those bets.
On October 16, 2025, the ₺1,500 balance in my Cratosroyalbet account suddenly reset to zero, even though I hadn’t played any games. My username is 6450193. When I contacted customer support, they asked me to send verification documents. After submitting them, they simply told me to reset my passwor...
I had a ₺10,000 balance on CratosRoyalBet, and while I was actively playing, my entire balance suddenly dropped to zero without any explanation. I didn’t share my password with anyone, and I didn’t log into any fake or phishing site. This happened while I was on the official platform, mid-game. Whe...
On September 6, 2025, around 02:30, I noticed that 3,750₺ disappeared from my Cratosroyalbet account even though I had not performed any action at that time. My account username is Moscow59. I was logged in on my Android phone, and my balance was clearly visible. I was neither playing a game nor mak...
On 04.10.2025, I made my very first deposit into my Cratosroyalbet account. After depositing, my total balance reached 16.000₺. However, when I attempted to withdraw funds, I noticed that my balance had been completely deleted. My username is Macit1907. When I contacted customer service, I was told...
Today, about one hour ago, I logged back into my Cratosroyalbet account and saw that my balance had dropped from 14.000₺ to 0₺. When I checked the account activity, I noticed games were played without my knowledge, which clearly indicates an unauthorized login and usage of my account. I immediately ...