On September 6, 2025, around 02:30, I noticed that 3,750₺ disappeared from my Cratosroyalbet account even though I had not performed any action at that time. My account username is Moscow59. I was logged in on my Android phone, and my balance was clearly visible. I was neither playing a game nor making a withdrawal, and I did not have any active bonus or promotion.
When I reported the issue to customer service, they claimed the money was removed because of high bets placed in the Aviator game. This explanation makes no sense to me, since I was not playing or betting at the time. I usually do not even leave money in my account, which makes this situation even more suspicious. I also have a screenshot proving the balance before it was deleted.
I strongly believe my balance was unfairly taken, and I am demanding that the full amount of 3,750₺ be restored to my account immediately. I expect Cratosroyalbet to investigate this issue transparently and provide a proper explanation instead of generic excuses.
I’ve been playing on the Cratosroyalbet website for years without any problems. However, on October 1, 2025, around 4:30 p.m., I had a ₺6,000 balance in my account when I logged out of the app. About an hour later, when I logged back in, I discovered that a bet had been placed on the Avivator game w...
On October 16, 2025, the ₺1,500 balance in my Cratosroyalbet account suddenly reset to zero, even though I hadn’t played any games. My username is 6450193. When I contacted customer support, they asked me to send verification documents. After submitting them, they simply told me to reset my passwor...
On 04.10.2025, I made my very first deposit into my Cratosroyalbet account. After depositing, my total balance reached 16.000₺. However, when I attempted to withdraw funds, I noticed that my balance had been completely deleted. My username is Macit1907. When I contacted customer service, I was told...
I have been a member of the Galabet1003 site for about five years and had never experienced any issues until now. On October 25, 2025, around 02:50 a.m., I invested ₺7,000 in the Aviator game and won ₺27,520. I only placed bets on Aviator and football matches; I did not play any other casino games. ...
On October 2, 2025, I used my main balance of ₺500 in my Cratosroyalbet account and increased it to ₺68,000 through gameplay. I then submitted a ₺50,000 withdrawal request without using any discounts or bonuses, but the payment was never transferred to my account. The only explanation I received was...