On October 15, 2025, around 7:03 PM, while playing the Dice Roll game on the Cratosroyalbet desktop site, I experienced a serious account security issue. I noticed that two different games were being played simultaneously under my account, and my balance suddenly dropped to zero. At the time, my balance was between ₺2,800 and ₺3,000.
I immediately reported the issue to customer support, but they simply told me that my account had been cloned and closed the matter without conducting any proper investigation. No compensation or solution was offered.
No withdrawals, transfers, or other transactions were made — only multiple games were triggered at the same time. This has never happened before, and it has completely shattered my trust in the site. I’m requesting that a full investigation be conducted, that my account security be restored, and that my missing balance be refunded.
On October 16, 2025, the ₺1,500 balance in my Cratosroyalbet account suddenly reset to zero, even though I hadn’t played any games. My username is 6450193. When I contacted customer support, they asked me to send verification documents. After submitting them, they simply told me to reset my passwor...
I had a ₺10,000 balance on CratosRoyalBet, and while I was actively playing, my entire balance suddenly dropped to zero without any explanation. I didn’t share my password with anyone, and I didn’t log into any fake or phishing site. This happened while I was on the official platform, mid-game. Whe...
I’ve been playing on the Cratosroyalbet website for years without any problems. However, on October 1, 2025, around 4:30 p.m., I had a ₺6,000 balance in my account when I logged out of the app. About an hour later, when I logged back in, I discovered that a bet had been placed on the Avivator game w...
I deposited ₺3,950 on CratosRoyalBet and managed to grow it to over ₺70,000 through gameplay. While I was still actively playing, my balance suddenly dropped to ₺800 — with no disconnection, no warning, nothing. I refreshed the page out of shock, and only after that did the system log me out of the ...
I was playing on the Cratosroyalbet website under the username “Akalp41.” My account had a balance of ₺10,000, and I was actively playing when, around 12:12 a.m. on October 2, 2025, ₺5,000 was suddenly deducted from my balance, leaving me with only ₺900. I immediately contacted live support, but the...