I deposited ₺1000 from my personal Akbank account to my Extrabet account with the username “Sah***” on 29.03.2026. After making the transaction, I saw that the bank account information they provided for the transfer was for a blocked bank account, even though I have the receipt and all payment documents showing that the money was sent. Despite presenting my receipt and documents, my balance has not been reflected in my Extrabet account, and customer service has not offered any solution. They simply state that they cannot help because the bank account is blocked, even though this account information was given to me by Extrabet itself. I request that the money I deposited be immediately credited to my Extrabet account and that this issue be resolved as soon as possible.
Hello, on May 31, 2025, at 07:23, I deposited ₺22,000 into my Extrabet account using the fast transfer (seri havale) method. The recipient name shown during the transaction was A K*****. The transfer was completed successfully on my bank’s end, but the money never appeared in my game balance. I con...
On 01.10.2024, I deposited ₺3500 into my Superbetin account, but the funds have not been credited. Despite having the transaction receipt, customer service insists that the money has been deposited into my account. However, I can confirm that no such transfer has occurred—my username is e. I expect ...
On October 5, I transferred ₺1,000 to my Supertotobet account using a bank transfer (EFT/Havale) through Ziraat Bank. However, despite the time that has passed, the money has not been credited to my account. When I contacted customer support, I was told that the funds were transferred to a differen...
On October 25, 2025, at 00:33, I deposited ₺6,000 into my 1xBet account using the Süper Banka Havale method. During the transaction, my internet connection was interrupted, and I couldn’t log back into my account. After sending the money, I created a support ticket manually. My ticket number is 9175...
I deposited ₺1000 into my Extrabet account, thinking I could start playing immediately. However, I was informed that I needed to meet a minimum deposit requirement of ₺3000. I complied and completed the total as they instructed. But then, they moved the goalpost again—now telling me I had to deposit...