Extrabet Deposit Sent To Blocked Account

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April 09, 10:23 pm
12

I deposited ₺1000 from my personal Akbank account to my Extrabet account with the username “Sah***” on 29.03.2026. After making the transaction, I saw that the bank account information they provided for the transfer was for a blocked bank account, even though I have the receipt and all payment documents showing that the money was sent. Despite presenting my receipt and documents, my balance has not been reflected in my Extrabet account, and customer service has not offered any solution. They simply state that they cannot help because the bank account is blocked, even though this account information was given to me by Extrabet itself. I request that the money I deposited be immediately credited to my Extrabet account and that this issue be resolved as soon as possible.

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