I play on GrandPashaBet under the username m*. Out of my total winnings of ₺213,000, a balance of ₺93,170 was deleted from my account without any prior notice. I was then told I could only withdraw up to 80 times my initial deposit, even though I never received or used any bonus. After this, I was informed that I could request a withdrawal of ₺120,000. However, every withdrawal request I submitted was canceled—five times in total—with a different excuse each time.
First, they claimed that the first three digits of my ID number were incorrect. Then they requested documents such as my ID card and proof of residence, which I provided. Despite submitting these documents, my account was eventually blocked on the grounds that my registered address did not match the one on my residence certificate. As a result, I can no longer even log into my account.
Throughout this process, I contacted customer service both via live chat and email, but I was never given a clear solution. Using my residence address as an excuse is completely unacceptable, especially since I have successfully withdrawn funds in the past and completed identity verification multiple times.
This situation is unfair and feels like an intentional attempt to withhold my money. I demand that GrandPashaBet pays the full amount of my ₺213,000 winnings without further delays. I also have screenshots of all my conversations with support and proof of my winnings to back up my claims.
While playing on GrandPashaBet with the username b*, I deposited ₺1,000 and, under the discount bonus, managed to win ₺7,760. According to the stated rules, I should have been entitled to withdraw 30 times my deposit. However, I was told that I could only receive 20 times the deposit, and the rest o...
I recently placed a bet on GrandPashaBet and won a total of ₺204,000. My username is c*. Despite submitting all the required documents and verification materials in full, my account was suspended, and the majority of my winnings were withheld. The reason given was that there was an error in the addr...
I registered an account on GrandPashaBet, entered my details, and had my account approved. After playing games and winning, I submitted a withdrawal request, but it was abruptly canceled. I was then asked to provide excessive documentation, including proof of residence, a front-and-back ID photo, an...
I recently joined GrandPashaBet for the first time, depositing ₺320. I was given a ₺250 bonus and an additional ₺50 bonus. After playing through the initial bonus, I noticed the remaining ₺50 from the bonus had disappeared. Undeterred, I continued playing with my ₺320 deposit, which dropped to ₺200 ...
On September 4, 2025, I submitted a withdrawal request of ₺9,222 from my GrandPashaBet account under the username m*. The withdrawal was supposed to be transferred to my Akbank account via bank transfer. However, I was unable to withdraw either my initial deposit or my winnings. When I contacted cu...
