On October 2, 2025, at 1:12 p.m., I played the “Bell Link” game on the GrandPashaBet platform using a ₺900 bonus from the 20% loss bonus campaign and won ₺90,000. However, my winnings were deleted from my account, and I was told that I could only withdraw ₺18,000, while the remaining ₺72,000 was deducted. When I contacted customer support, I received only a rude and dismissive response, saying “You got ₺900 from the 20% loss bonus, so this deduction is normal,” and no investigation was opened.
Even though I had fully met all the wagering requirements for the bonus, my winnings were unjustly deleted, causing me a significant financial loss. This issue has happened before and has now become a recurring problem. I have never violated any rules in my account or gameplay, yet no solution has been offered for the repeated losses I’ve experienced.
My username is s….01, and my ID number is 99373. I request that the ₺72,000 unjustly removed from my account be restored immediately. I expect this issue to be resolved promptly and my losses compensated. Otherwise, I will pursue my rights through all legal means.
The customer representative called, but they made it look like the issue was resolved by telling me to write 'problem solved, thank you' as a comment. They said they would give me a bonus. I want my 90,000 TL.
I have been an active user of my GrandPashaBet account for 5 years. On September 4, 2025, I lost a total of ₺63,000 on sports bets and requested a loss bonus as stated in the promotion. However, the ₺12,600 loss bonus that I was entitled to was never credited to my account. When I contacted custome...
While playing on GrandPashaBet with the username b*, I deposited ₺1,000 and, under the discount bonus, managed to win ₺7,760. According to the stated rules, I should have been entitled to withdraw 30 times my deposit. However, I was told that I could only receive 20 times the deposit, and the rest o...
I recently joined GrandPashaBet for the first time, depositing ₺320. I was given a ₺250 bonus and an additional ₺50 bonus. After playing through the initial bonus, I noticed the remaining ₺50 from the bonus had disappeared. Undeterred, I continued playing with my ₺320 deposit, which dropped to ₺200 ...
I play on GrandPashaBet under the username m*. Out of my total winnings of ₺213,000, a balance of ₺93,170 was deleted from my account without any prior notice. I was then told I could only withdraw up to 80 times my initial deposit, even though I never received or used any bonus. After this, I was i...
On July 3rd, I won first place in a sports tournament hosted by GrandPashaBet. As promised, the ₺10,000 reward was credited to my account at 12:00 PM that same day. At the time, my account had a zero balance. I fulfilled all the wagering requirements and later submitted a withdrawal request for ₺17,...
