1
İbrahim is completely dissatisfied with the result

Holiganbet Forced Me to Send More Money After My Deposit Disappeared

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İbrahim
January 22, 8:25 pm
21

Today I made a 1,000 TL (≈ $23 USD) bank transfer to the site Holiganbet through g*** b***. When I opened the deposit section on the site, I saw options to transfer 1,000, 2,000, and 5,000 TL, so I transferred 1,000 TL — but this money did not appear in my account. I have the receipt and proof of the transaction.

When I contacted customer service to learn what happened, instead of solving my problem, they kept insisting that I send them my name and IBAN and that I needed to deposit 5,000 TL. Asking me to pay more money when my 1,000 TL is missing is extremely disappointing and raises serious trust issues.

I request that my 1,000 TL (≈ $23 USD) be credited to my account immediately or refunded to me, and that I receive a clear and direct explanation about why I was asked to send more money even though the original transfer never appeared in my account.

January 24, 9:33 am (1 day after complaint)

Dear Member, Our customer service department has attempted to call you, but we were unable to reach you at your registered mobile phone number. If you contact us through the communication channels listed below, we would be happy to assist you. Sincerely, Holigan Customer Service

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