I am a member of Superbet with the username “Fuat***” and account ID 12490***. On 21/03/2026 I realized that the balance in my account had been deleted. Before this, there was ₺27,000 in my account. After my balance was deleted, I deposited an additional ₺17,000 to compensate for this loss and incre...
I am writing about a serious issue I experienced with my Superbet account regarding my withdrawal and deleted winnings. On 06.03.2026, the amount I won from a sports bet, totaling ₺2000, was deleted from my balance and I was informed that this was due to an “IP address conflict.” I access my Superbe...
I have a balance of 104,000 TL in my Superbet account with the username “Umutt_”. Since 20 February 2026, I have been unable to withdraw this balance due to an ongoing profile verification issue, and my funds have effectively been blocked for 15 days. During this period, I created a callback request...
I requested a withdrawal from my Superbet account (ID: 19152***) on 28 February for my sports betting winnings. I had deposited 1,000 ₺ and received a 200 ₺ bonus, so I placed my bet with a total of 1,200 ₺ on betting slip number 6659989553. As a result of this bet, my balance reached 17,223 ₺. Sho...
I have a casino player account on Superbet with the username “bj***”. I had over ₺16,000 balance in my account. In the early hours of today, around 01:44, I was suddenly logged out of the site. When I tried to log in again, I was told there was two-factor authentication on my account. As requested, ...
I deposited ₺500 yesterday through Superbet using the Hill Pay transfer method, but the money did not appear in my account after the transaction. When I contacted live support, they said the system had been updated and that if the money did not appear on the site, it would be refunded; I also provid...
I tried to update my phone number on my Superbet account but encountered a serious problem. The number I’ve been using for a year appears to be registered under someone else’s name, so I couldn’t complete the update. I submitted all the required documents, and my phone number was successfully update...
On the Superbet website, using the username n**, I placed a total of $14 in bets on three basketball games. The first match started early and I won. For the other two matches, the odds I placed were 2.5. However, during the games, the odds were increased to 4.5, and the match ended with a 3-point di...
On October 25, I submitted a $144 withdrawal request through the Superbet website. However, the transaction never went through, and my balance was seized. When I contacted customer service, they told me the payment was withheld due to a “multiple IP” issue. This claim is completely false — I only us...
I won $288 from my bet slip number 13309064 on the Superbet website and submitted a withdrawal request. However, my payment was rejected on the grounds of “cross betting.” I personally reviewed all my bet slips and transactions — I absolutely did not place any cross bets. I contacted customer servic...
I requested a withdrawal of ₺1,270 from the Superbet betting site via bank transfer, but hours have passed and the money has not been deposited into my account. When I tried to log in to the site again, I was logged out, and my balance was reset to zero. When I contacted live support, the represent...
I experienced a serious issue in the Casino section of Superbet. Today, I deposited a total of ₺14,000 into my account through my mobile phone in two separate transactions. After losing the first ₺7,000, I received a bonus, which I also lost. Then I deposited another ₺7,000, and my balance increased...
When I tried to close my Superbet account, I kept receiving the same response: “Why do you want to close your account? If you have a problem, let us help you.” The customer representatives prolong the process every time and never actually close my account. I have no specific issue or complaint—I si...
On October 13, 2025, I waited for about 30 minutes for my bet slip to be approved. Even though my bet won, it has still not been confirmed, and my winnings have not been credited to my account. Normally, this process does not take this long, and this is the first time I’ve experienced such an issue....
On October 9, 2025, I requested a cryptocurrency withdrawal of ₺1,000,000 from my Superbet account. Despite waiting for about five hours, the payment was never made. When I contacted live support, they told me it would be processed later, but shortly afterward, my account was blocked without any exp...
Six days ago, I won a total of ₺142,500 in the live casino section of Superbet, playing on the EGT and Pragmatic providers, but my winnings have not been paid to my account. Throughout this process, I repeatedly contacted live support, but I kept receiving automated responses, and my requests for a ...
Since September 1, 2025, I have been trying to withdraw ₺49,723 from my Superbet account, but my requests have been repeatedly canceled. As of today at 10:00 AM, I can no longer log into my account. Even though my username and password are correct, I keep receiving an “Invalid information” warning. ...
On August 14, 2025, at around 08:23, my live betting account balance of approximately ₺52,000 on the Superbet website was reduced to zero. Just minutes earlier, at 08:17, I received an email stating that my account password had been changed. Despite having two-factor authentication enabled, my passw...
On 12/08/2025, I submitted a ₺92,000 withdrawal request on the Superbet website using the bank transfer method through the “Withdraw Funds” section. Even after more than 24 hours, the money has not been deposited into my bank account. During the withdrawal process, I encountered an error message sta...
On 11/08/2025, I registered on the Superbet website under the username “k*”** and deposited ₺1,000 at 19:00. Later that evening, around 20:00, I won ₺40,000 and immediately submitted a withdrawal request. However, my withdrawal requests were repeatedly canceled. When I contacted customer service, I ...
On 12/08/2025 at 02:47, I deposited ₺250 into my Superbet account via bank transfer. However, the deposit was delayed for about 20 minutes. During this time, I contacted customer service through the website, but their only response was to “wait,” without offering any proactive solution or explanatio...
I’ve been using Superbet for a while and have completed multiple deposits and withdrawals in the past without any major issues. But recently, something has clearly changed—either the management has shifted or they’ve hired completely incompetent staff. I made a deposit, expecting it to appear in my ...
My Superbet account (username: a**01, ID: 11201591) has been mishandled in an unacceptable way. I deposited ₺20,000 and played ₺1,500 worth of slots on the 20th. With the remaining ₺18,500, I placed two combination bets—both of which won. On the 23rd, I requested a withdrawal of ₺77,000 via Turbohav...
