I am writing about a serious issue I experienced with my Superbet account regarding my withdrawal and deleted winnings. On 06.03.2026, the amount I won from a sports bet, totaling ₺2000, was deleted from my balance and I was informed that this was due to an “IP address conflict.” I access my Superbet account from Turkey and I am the only person using this internet connection and device for Superbet. Despite this, my winnings were removed based on an IP-related claim. In the past, I have already encountered a similar “IP address conflict” issue with Superbet two times before, and this has now become a recurring and very worrying situation for me. In this latest incident, my ₺2000 in winnings was deleted and I was told there was an IP conflict, but I was not given a clear and satisfactory explanation about how this conflict occurred or why my legitimate winnings were removed, even though I am the sole user of my connection and device. I request that my deleted winnings of ₺2000 be fully returned to my account and that a clear, detailed explanation be provided about this IP address conflict so that this problem does not repeat in the future. I expect this issue to be investigated carefully and resolved in my favor.
I understand that every platform exists to make money, but there should be limits to unethical practices. Despite generating hundreds of thousands of ₺ in transaction volume monthly, Superbet blocked my account and withheld my funds—₺1,000-2,000—for a baseless "IP conflict" claim. Their responses t...
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