1
Bilal is completely dissatisfied with the result

Superbet Seized My Balance and Refused Payment Over IP Excuse

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October 25, 2025 12:40 pm
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On October 25, I submitted a $144 withdrawal request through the Superbet website. However, the transaction never went through, and my balance was seized. When I contacted customer service, they told me the payment was withheld due to a “multiple IP” issue. This claim is completely false — I only use my own account, and I have never shared it with anyone. I wasn’t asked to provide any documents or additional verification, either.

My username is b**.* This is the first time I’ve encountered such a problem on the platform.

I expect Superbet to correct this issue by refunding the $144 that was unfairly withheld and to resolve my grievance as soon as possible.

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