Six days ago, I won a total of ₺142,500 in the live casino section of Superbet, playing on the EGT and Pragmatic providers, but my winnings have not been paid to my account. Throughout this process, I repeatedly contacted live support, but I kept receiving automated responses, and my requests for a callback were ignored. Later, I was told that the site was being updated, and immediately after that, my account was hacked. I am now completely locked out of my account. My membership number is 16976***, and my email address is og***@gmail.com. This is the first time I have experienced such an issue on this site, and no explanation or reason has been provided to me. I request that my full winnings be paid and my access to my account restored.
On September 28, 2025, around 20:45 in the evening, I won on Pragmatic games through the site Superbet. However, my winnings were reset to zero, and no payment was made. This issue continued until September 29, 2025, with no solution offered and no support provided. When I contacted Superbet custom...
I was playing slot and live casino games on Supertotobet1918.com and built my balance up to ₺6000. When I tried to withdraw my winnings, the system told me I had to wait 45 minutes before making a withdrawal. I waited patiently, but when I logged back into my account after the time had passed, I was...
On August 25, while playing a slot game under the Pragmatic provider on Supertotobet, I experienced a serious security and balance issue. After depositing, I purchased more than fifty 100 TL free spins and won around ₺3,000. Suddenly, I was kicked out of the game. Within just 10 seconds, I logged b...
I signed up for Superbetin, deposited ₺24,000, and received a ₺12,000 bonus. After placing bets to meet the bonus wagering requirements, I successfully completed the rollover and won a total of ₺165,000. Then, Superbetin requested verification documents, which I promptly uploaded. However, after sub...
I’ve been a long-time member of Supertotobet, trusting the platform for years. But my recent experience has completely changed my view. I deposited my own money and fairly earned ₺6000 in winnings, only to have it taken from me with a completely unfounded accusation. The site claims I was somehow “c...
