1
Fuat is completely dissatisfied with the result

Superbet Balance Deleted - Refund Request

profile
March 23, 3:35 pm
95

I am a member of Superbet with the username “Fuat***” and account ID 12490***. On 21/03/2026 I realized that the balance in my account had been deleted. Before this, there was ₺27,000 in my account. After my balance was deleted, I deposited an additional ₺17,000 to compensate for this loss and increased my balance to ₺41,000 in total. However, Superbet deleted my balance again, claiming that there was so‑called “cross betting”. I clearly state that especially after depositing the ₺17,000, I did not place any bets that could be considered cross betting or in violation of the rules. Despite this, my entire ₺41,000 balance was deleted with the justification of “cross betting”, and I was not provided with a clear and satisfactory explanation. I request that my total balance of ₺41,000, which I believe was unfairly deleted, be fully and promptly refunded to me and that this situation be reviewed in detail.

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