I am a member of Superbet with the username “Fuat***” and account ID 12490***. On 21/03/2026 I realized that the balance in my account had been deleted. Before this, there was ₺27,000 in my account. After my balance was deleted, I deposited an additional ₺17,000 to compensate for this loss and increased my balance to ₺41,000 in total. However, Superbet deleted my balance again, claiming that there was so‑called “cross betting”. I clearly state that especially after depositing the ₺17,000, I did not place any bets that could be considered cross betting or in violation of the rules. Despite this, my entire ₺41,000 balance was deleted with the justification of “cross betting”, and I was not provided with a clear and satisfactory explanation. I request that my total balance of ₺41,000, which I believe was unfairly deleted, be fully and promptly refunded to me and that this situation be reviewed in detail.
I requested a withdrawal from my Superbet account (ID: 19152***) on 28 February for my sports betting winnings. I had deposited 1,000 ₺ and received a 200 ₺ bonus, so I placed my bet with a total of 1,200 ₺ on betting slip number 6659989553. As a result of this bet, my balance reached 17,223 ₺. Sho...
My Superbet account (username: a**01, ID: 11201591) has been mishandled in an unacceptable way. I deposited ₺20,000 and played ₺1,500 worth of slots on the 20th. With the remaining ₺18,500, I placed two combination bets—both of which won. On the 23rd, I requested a withdrawal of ₺77,000 via Turbohav...
On 17.09.2024, the balance of ₺93,000 (2250$) in my Betturkey account was deleted under the pretext of cross betting. A 10% no-wagering Bonus was active in my account and I had fulfilled all the conditions. When I contacted live support, I was told that my balance was deleted on the grounds of cross...
Yesterday, I placed a bet on Superbet and won ₺1,443.78. I continued playing and managed to grow my balance to nearly ₺7,500, all without using any bonus whatsoever. When I tried to withdraw my winnings, the withdrawal was canceled without any explanation. What’s worse, instead of my full balance, o...
On 11/08/2025, I registered on the Superbet website under the username “k*”** and deposited ₺1,000 at 19:00. Later that evening, around 20:00, I won ₺40,000 and immediately submitted a withdrawal request. However, my withdrawal requests were repeatedly canceled. When I contacted customer service, I ...
