My Superbet account (username: a**01, ID: 11201591) has been mishandled in an unacceptable way. I deposited ₺20,000 and played ₺1,500 worth of slots on the 20th. With the remaining ₺18,500, I placed two combination bets—both of which won. On the 23rd, I requested a withdrawal of ₺77,000 via Turbohavale. But instead of receiving my money, Superbet canceled the transaction and wiped my winnings from my account entirely.
When I contacted live support, they claimed I engaged in something called “cross betting,” a term I’ve never even heard of. I sent emails to follow up, but I’ve received no response in over 10 days. At one point, they even told me they would process the payment if I removed my complaint. I took the complaint down, but they gave me the same excuse again.
This is clearly deceptive behavior and I feel completely scammed. I demand that Superbet honor my winnings and immediately pay the ₺77,000 I rightfully earned. If they continue to ignore this, I will escalate the matter through legal and regulatory channels.
Yesterday, I placed a bet on Superbet and won ₺1,443.78. I continued playing and managed to grow my balance to nearly ₺7,500, all without using any bonus whatsoever. When I tried to withdraw my winnings, the withdrawal was canceled without any explanation. What’s worse, instead of my full balance, o...
I placed bets on Superbet, starting with ₺3,500, and increased my balance to ₺6,900. When I tried to withdraw my winnings, the request was canceled. They claimed there was a system update and kept delaying me for a full day. During this time, I continued playing roulette and slots, bringing my tota...
On 11/08/2025, I registered on the Superbet website under the username “k*”** and deposited ₺1,000 at 19:00. Later that evening, around 20:00, I won ₺40,000 and immediately submitted a withdrawal request. However, my withdrawal requests were repeatedly canceled. When I contacted customer service, I ...
I experienced a serious issue in the Casino section of Superbet. Today, I deposited a total of ₺14,000 into my account through my mobile phone in two separate transactions. After losing the first ₺7,000, I received a bonus, which I also lost. Then I deposited another ₺7,000, and my balance increased...
I deposited ₺6,500 into my Superbet account. I played responsibly across roulette, Pragmatic slots, and sports betting, and successfully increased my balance to ₺111,000. I submitted a withdrawal request, but instead of processing the payout, they zeroed out my account and returned only my original ...
