I tried to update my phone number on my Superbet account but encountered a serious problem. The number I’ve been using for a year appears to be registered under someone else’s name, so I couldn’t complete the update. I submitted all the required documents, and my phone number was successfully updated, yet I still can’t participate in campaigns or similar activities.
Today, I spoke with 15 different customer service representatives, but none of them were able to help resolve the issue. I feel that there was no care or sensitivity shown throughout the process. Because of the lack of assistance and poor customer service, I’ve decided I won’t continue using Superbet — other platforms are much more polite and solution-oriented. I request that this problem be resolved as soon as possible.
I’ve been using the same phone for over a year now, but Superbet still thinks it’s registered under someone else’s name, and because of this, I can’t ...
I have been trying to update the phone number linked to my 1xBet account (ID: 53388807), but despite submitting all the requested documents on February 15, the issue remains unresolved. This process should not take this long. I provided every necessary document, yet I am still waiting for a respons...
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...
Superbet unfairly closed my account to avoid paying my ₺1250 winnings. They claimed I had another account, which is completely false—I only have one account with the username B***. Despite providing all necessary details, my account remains closed, and no one is addressing the issue. I’ve requested ...
I've been using Superbet for years, but I’ve never seen the platform in such poor condition. Lately, it’s been nothing but problems—no payouts, constant balance issues, and slot games that feel manipulated. I experienced a suspicious drop in my account balance recently, and when I contacted support,...
