Funds Missing After Deposit—Customer Support Keeps Telling Me to Wait

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Zeliha
October 21, 2025 11:42 am
6

On October 21, 2025, I made a ₺300 deposit through K. Bank. My username is Zlh1614. Although I also sent the payment receipt after completing the transaction, the funds have not been credited to my account.

I contacted customer service multiple times via live chat and phone, but every time I was simply told to “wait,” with no actual solution provided. I’ve experienced a similar issue before, and it’s very frustrating that this problem continues.

I request that the ₺300 I deposited be either credited to my account or refunded as soon as possible. I kindly ask that this issue be resolved without further delay.

November 15, 2025 11:57 am (25 days after complaint)

Dear member, Please connect to our Live Support line so that we can understand you better and assist with your issue.

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