I have been a loyal Marsbahis user for years, regularly playing with significant amounts and never encountering issues—until four days ago. The site requested documents for verification, which I promptly uploaded. However, my Face ID has still not been approved, and I am unable to make any withdrawals.
The only response I’ve received is, "We will get back to you," but no clear update or resolution has been provided. While I trust that Marsbahis will resolve this matter, the delay is frustrating and inconvenient. I urge Marsbahis to expedite the verification process and allow me to access my funds without further delays. A prompt resolution would be greatly appreciated.
Marsbahis is refusing to release my funds under the pretext of pending document approval. I have submitted all the requested documents, including Face ID, but for three days, they haven’t verified my account. Despite having a significant investment on the platform, live support only sends automated ...
I deposited 6000₺ on Marsbahis and won 34,780₺, but I am unable to withdraw my funds due to a document verification issue. I uploaded all required documents without any errors, and three of them were approved. However, the Face ID verification has been pending for two days, preventing me from proces...
I'm disappointed that I have to place a withdrawal request on Marsbahis, and they are asking for Face ID verification. I provided it, but unfortunately, they still don't approve it. I've installed Face ID, but unfortunately, the support team keeps insisting that it's an issue beyond their control, a...
My documents were approved on Marsbahis, but withdrawals are still not available. I played slots, won money, but I can't withdraw it. They say the risk department is reviewing it, but this review process has been dragging on for too long. I feel like I'm just being stalled without a clear explanatio...
