Marsbahis is refusing to release my funds under the pretext of pending document approval. I have submitted all the requested documents, including Face ID, but for three days, they haven’t verified my account. Despite having a significant investment on the platform, live support only sends automated messages and provides no real assistance.
It’s incredibly frustrating that there are no issues when losing money, yet the moment I win, such obstacles arise. This treatment feels unfair and unprofessional. I demand immediate action to verify my account and release my funds. Marsbahis must address this issue promptly and improve their support services for users.
I deposited 6000₺ on Marsbahis and won 34,780₺, but I am unable to withdraw my funds due to a document verification issue. I uploaded all required documents without any errors, and three of them were approved. However, the Face ID verification has been pending for two days, preventing me from proces...
I have been a loyal Marsbahis user for years, regularly playing with significant amounts and never encountering issues—until four days ago. The site requested documents for verification, which I promptly uploaded. However, my Face ID has still not been approved, and I am unable to make any withdrawa...
My documents were approved on Marsbahis, but withdrawals are still not available. I played slots, won money, but I can't withdraw it. They say the risk department is reviewing it, but this review process has been dragging on for too long. I feel like I'm just being stalled without a clear explanatio...
I had an active account on Marsbahis and made a deposit, but the funds never appeared in my balance. When I contacted live support, instead of addressing the issue, they kept telling me to deposit again. How does that make any sense? Not only did they refuse to credit my initial deposit, but they a...
I get that account verification can be a lengthy process, but Rajabets is taking an excessive amount of time. I’ve enjoyed using this platform for a months without any problems, but now my verification is unexpectedly stuck, and I’m not receiving any replies. I’ve attempted to contact Rajabets suppo...