On October 26, 2025, at 02:27, I encountered a serious issue while playing the game Mental by Nolimit City on the Marsbahis website using my MSI desktop computer. I started with a ₺4800 balance and purchased only one FreeSpin worth ₺1840, but before the spin screen even appeared, my balance suddenly dropped to ₺1100. The game history showed that a total of five FreeSpins were purchased, even though I only bought one, and only two of them appeared in Marsbahis’s own record. The others had no game IDs or traceable data. I immediately contacted live support, but they told me to send an email instead. Despite sending four detailed emails with screenshots, I kept receiving the same automated response claiming there was no error and no refund would be issued. My internet connection was stable—1000 Mbps via TurkNet—and my device was working perfectly. It’s technically impossible for five spins to be purchased within 10 seconds. I didn’t use any promotions or bonuses and had never experienced this issue before. I have full screenshots proving the transaction error and request a refund of the wrongly deducted balance. The spin marked in white on the image is the only one I actually purchased.
I initially deposited 100₺ into my Marsbahis account, but when the funds didn’t appear, I contacted support. They told me the total deposit needed to be 500₺, so I added another 400₺. After that, they said the entire amount had to be deposited in one transaction, so I added 500₺ in a single go. Then...
On October 6, 2025, at 4:10 PM, I deposited ₺3,400 into the Maxwin (maxwin532.com) betting site via Garanti Bank. I regularly play games under Pragmatic Play’s license on different platforms. I first played live roulette and won ₺7,900, then continued with Sweet Bonanza 1000 in the slots section, pl...
I encountered a major issue with Betturkey that unfairly cost me ₺7,000. I purchased Free Spins once, but the game gave an error without adding them. I tried a second time, and the same error occurred. My balance dropped from 12,000 to 8,000 without playing a single spin. When I contacted live suppo...
I was playing on the Cratosroyalbet website under the username “Akalp41.” My account had a balance of ₺10,000, and I was actively playing when, around 12:12 a.m. on October 2, 2025, ₺5,000 was suddenly deducted from my balance, leaving me with only ₺900. I immediately contacted live support, but the...
On August 21, 2025, at 11:49 AM, I submitted a withdrawal request of ₺8,000 from my 1win account via bank transfer. However, this amount never reached my bank account. I contacted customer service multiple times, even providing a PDF statement of my account activity to clearly show that no funds wer...
