On December 19, 2025, at around 10:08 PM, I registered on a website that I believed to be the Matbet site through a Google search and deposited $115 into the site. Even though the deposit transaction was approved, the amount never appeared in my gaming account, despite waiting for a long time. I also logged into the site using SMS verification, which made me believe that this was truly Matbet’s official website.
However, the fact that I was able to log in with SMS verification on what I later realized was a fake site has confused me and raised serious security concerns. When I contacted the site’s live support, I was told that my deposited amount was considered an “under-minimum balance” and that I needed to increase my total balance to $230 for the money to be credited to my account. They claimed that if I deposited this additional amount, the funds would immediately appear in my gaming account.
This request made me suspicious, so I asked for a refund of the $115 I had already deposited. However, my refund request was rejected. When I contacted them again afterward, I only received irrelevant responses, such as being told to follow their updated website addresses or Telegram channels, and no concrete solution was offered regarding my issue.
I am requesting that the $115 I deposited either be fully credited to my gaming account or that it be refunded to me in full after collecting my IBAN details.
On November 18, 2025, at 22:12, I deposited $118 into my Matbet account via bank transfer. However, even after a long time had passed, the amount I deposited has not been added to my account. There is no change in my account balance, and I did not receive any error message regarding the transaction...
On October 14, 2025, at 14:18, I deposited ₺18,800 into my Mostbet account via bank transfer. I completed the transaction using the IBAN number displayed in the system, as I always do. However, even after 30 minutes, the funds did not appear in my Mostbet account. I contacted customer service, and a...
On May 6, 2025, I submitted a complaint, and in response, I was called on July 7, 2025, from a phone number with a private area code belonging to the Matbet betting site. They told me that if I removed my complaint, ₺1500 in unconditional cash would be credited to my account within about 10 minutes....
On August 28, 2025, at 01:18, I made a deposit into my Mostbet account using Paratim. However, the money I deposited was never credited to my account. I contacted both live support and customer service multiple times, but every time I was told only that “the transaction is in progress.” Later, they...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
