On October 3, I hit the “full bell” in the EGT Bell Link games on the Pusulabet website. According to the campaign terms on the site, this should have resulted in a 10x payout. My username is ejder***. However, the ₺500 prize I won was not paid. Moreover, I noticed that I’m not the only one—other users have faced similar issues. Many players have not received their tournament rewards or payments they were entitled to from other promotions, which indicates a general problem with the site’s campaign and reward processes. I contacted customer service about this, but no solution was provided. The campaign had no additional terms or conditions; achieving a “full bell” in the specified game was sufficient. This is the first time I’ve encountered such an issue, and I request that my grievance be resolved. I ask that my prize be credited to my account as soon as possible and that the necessary measures be taken to prevent similar problems in the future.
Approximately 4-5 days ago, I won ₺30,000 on the 1xBet platform and submitted a withdrawal request. The platform confirmed that the withdrawal was successful, but the funds have not been credited to my account. My game account also did not reflect the returned balance. I sent an email inquiring abou...
I deposited ₺50,000 into my 1xBet account, but the funds never appeared in my balance. Right after the transaction, a ticket was created automatically, and I was told to “wait while your money is being transferred.” However, it’s been a while now, and I still haven’t received anything. This is absol...
I have been a loyal 1xBet member for about 10 years. On August 8, 2025, I deposited ₺1,000 into my account specifically to take advantage of the Friday Bonus Campaign. I carefully reviewed the promotion rules and fulfilled every single requirement, yet the promised bonus was never credited to my acc...
It’s been nearly a week since I applied for the loss bonus on 1xBet, but nothing has been credited to my account. I strictly followed all the terms of the campaign and submitted my application correctly. Despite that, my bonus still hasn’t been issued. During the three-day promotion period, I wagere...
I was playing on Casinbo when I hit a grand jackpot of 178,000, but instead of receiving the full amount, I was only credited ₺500. This is completely unacceptable and feels like a betrayal of trust in the platform. I’ve invested money into this site, expecting fair play, and now I’m left wondering ...
