5
Soner is very satisfied with the result
Resolved

I Face EFT Delay on Rinabet and Need Immediate Resolution

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Soner
September 14, 2025 12:18 pm
3

Last night, I deposited money into my Rinabet account via EFT, but even after more than an hour and a half, the amount has still not appeared in my account. I double-checked all the details — both the IBAN number and the recipient name were entered correctly, so the transfer information is accurate. I also have the payment receipt (dekont) as proof of the transaction.

My username is: cemo01. This delay is highly frustrating because EFT transactions are expected to be completed quickly, especially for online gaming platforms where timing matters.

I am requesting that Rinabet immediately investigate this issue and either credit the funds to my account without further delay or provide a clear explanation of why the money has not been processed. Customers should not have to wait excessively for a simple transfer when all payment details are correct and verified.

I expect this issue to be resolved urgently to avoid further inconvenience.

October 13, 2025 6:27 pm (29 days after complaint)

Thank you for your valuable feedback. We are always working to provide you with the best service. Rinabet Support Team

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