I Lost on Superbet After Getting Locked Out and Seeing My Balance Wiped

I Lost on Superbet After Getting Locked Out and Seeing My Balance Wiped
I Lost on Superbet After Getting Locked Out and Seeing My Balance Wiped
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April 11, 2025 2:51 am
31

I’m writing this out of deep frustration with Superbet, where I deposited nearly ₺100,000 over time. One day while playing a game, I was suddenly kicked out and prompted to enter a verification code—even though I had never set up any such code. After struggling for a long time, I finally managed to log back in, only to see that my balance had been completely wiped.

I contacted customer support, only to be told that a transfer had been made from my account to a crypto wallet. I don’t even have a crypto account. Despite repeatedly explaining this, the support agent kept disconnecting mid-conversation or giving vague and unhelpful replies.

The worst part? I was just about to withdraw ₺3,980 when all this happened. Instead, someone—most likely on their end—transferred it out, and now I’ve been locked out of my account entirely.

June 18, 2025 3:58 am (2 months after complaint)

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