5
Memduh is very satisfied with the result
Resolved

I’ve Been Playing on Superbet for Years But They Stopped Paying and Ignore Support Requests

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Memduh
April 27, 2025 2:00 am
38
Memduh's Thank You Message
“They really helped me very well with my issue, I thank them very much for this. Superbet is the only site that values and cares about customer satisfaction. I will continue with you 💙”

I’ve been a loyal user of Superbet for years, but my recent experience has been incredibly disappointing. The platform has gone downhill—they no longer process payments, and slot games feel tampered with. No matter how much you win, it seems impossible to withdraw your money.

Worse, customer support is completely unresponsive. I reached out when I noticed a suspicious deduction from my balance just a few days ago, but I received no help whatsoever. No explanation, no correction, nothing. It’s like they’ve stopped caring about users altogether.

Superbet, this is unacceptable. I demand my missing balance be restored and for you to start honoring payouts again. You built your platform on trust—don’t throw it away by ignoring your users and refusing to pay. Fix this now.

June 18, 2025 1:02 am (1 month after complaint)

Hello Memduh Özdemir, We are here as the support team to address your problems in the fastest and most reliable way. Our games are launched simultaneously worldwide and cannot be manually interfered with in any way.

Memduh
Memduh
June 18, 2025 6:00 pm

They really helped me very well with my issue, I thank them very much for this. Superbet is the only site that values and cares about customer satisfaction. I will continue with you 💙

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