I am a 1xBet user from Côte d'Ivoire, and I am writing about a serious problem with my account registered with the email address tod408***@gmail.com. Since 15 January, I have been unable to withdraw my money because my account is blocked by an error message related to Google Authenticator two‑factor authentication. There is an amount of 60 000 blocked in my 1xBet account that I cannot access or withdraw. Each time I try to proceed, the process is interrupted by an error, and I am unable to complete the withdrawal. I have already tried to contact 1xBet customer service about this situation, but I have not received any answer so far. I find it very worrying that my funds remain inaccessible without any assistance or a clear solution. I request that my Google Authenticator two‑factor authentication be deactivated on my account, or that you provide a way to recover access, so that my account can be unblocked and I can withdraw my 60 000 without further delay.
Last night I discovered someone accessed my 1xBet account without my permission and withdrew funds to another IBAN, so 1xBet blocked my account for security. Now I can’t log in at all. Two-factor authentication was enabled by the system, but I never set it up—so I can’t retrieve the Google Authentic...
I won a significant amount on the 1xBet app, but the company blocked my account, preventing me from withdrawing the funds. I contacted customer support, and they claimed there was a technical update in progress, yet they couldn't provide a timeframe for resolution. Despite this, I still can't log in...
I have an account with 1xBet registered in Canada, and I am experiencing a serious problem regarding my balance withdrawal. My account ID is 1501630*** and my registered email address is ebenezerta****[email protected]. On 23/12/2025 I applied self‑exclusion on my account due to gambling addiction. Afte...
I have been a 1xBet user for years, but today, when I tried to withdraw my funds, I was suddenly asked to verify my identity. However, I did not receive a verification message because my phone number was apparently linked to another 1xBet account—which makes no sense. I immediately contacted 1xBet ...
I recently signed up for 1xBet and was initially satisfied with the platform after completing a few transactions. However, one day when I attempted to log in, I was prompted to enter a Google Authenticator code. Even though I entered the correct code linked to my Google account and phone, the syste...