I voluntarily requested the closure of my 1xBet account (ID: 61347127) around mid-November due to a gambling addiction problem. After receiving treatment and support, I believe I am now in a more stable situation, and I have obtained a medical report from a psychiatrist confirming my condition. Following this, I contacted 1xBet live support and requested that my account be reopened. As requested, I submitted my psychiatric health report, but despite 13 days having passed since I sent this document, I have not received any written response or explanation from your side. I kindly request that my psychiatric health report be reviewed and that my 1xBet account with ID 61347127 be reactivated, or at the very least that I receive a clear, written response regarding the outcome of my request. I expect my application to be evaluated transparently and for the process not to be left unanswered.
I have been a loyal 1xBet user for five years, with an active account and significant betting history. After experiencing a substantial loss, I reached out to the support team to request a promotional bonus. My message did not include terms like "addiction" or "mental health issues." However, due to...
On June 27, 2025, I submitted a withdrawal request from my 1xBet account, and the transaction was recorded under ticket number 5917641. Although the system shows that the payment was successfully sent, I have not received any funds in my account for over 10 days. Since then, I have contacted the sup...
1xBet blocked my account due to gambling addiction, and I have been trying to contact them to withdraw my remaining balance. I clearly told them that I’m not asking to reopen the account—just to withdraw my money—but I haven’t received any response. I even emailed them twice with no reply. Through t...
When I attempted to withdraw funds from my 1xBet account, the site requested verification documents. I promptly submitted all the required documents in full, without missing anything. Shortly afterward, my account was suddenly closed, and I have been unable to log in since. I contacted 1xBet custom...