On 15/02/2026 I deposited ₺8,500 from my Ziraat Bank account to my 1xBet account with user ID 1200082***, but the money has still not been credited to my balance. Although the amount was withdrawn from my bank, it does not appear in my 1xBet account. After noticing this, I contacted 1xBet support and opened a ticket. I sent the payment receipt as requested, but I was told through the ticket that “more information is needed” and the process was prolonged. Despite providing the receipt, my issue was not properly handled and no concrete solution was offered. I request that my ₺8,500 deposit be urgently located and credited to my 1xBet account and that I be informed in writing about the result of this process.
About a month ago, on 29/11/2025, I made two separate deposits to my 1xBet account via Ziraat Bank, one for ₺3,500 and another for ₺5,000, to my customer account number 188381***. Although the transfers were successfully completed from my bank, neither of these amounts has been credited to my 1xBet ...
On 29/11/2025, I transferred ₺30,000 to my 1xBet account via bank transfer from my Ziraat Bank account in Turkey. The money was withdrawn from my bank account, but it has not been reflected in my 1xBet balance. After noticing that the deposit did not appear, I contacted 1xBet customer service and su...
I made two separate deposits to my 1xBet account via bank transfer from my Ziraat Bank account, but neither of them was credited to my balance. On 23/11/2025 I deposited ₺1,000, and on 29/11/2025 I deposited another ₺1,000, and a total of ₺2,000 was withdrawn from my bank account even though the mon...
On August 9, 2025, at 13:31, I transferred ₺500 from my Ziraat Bank account ending in 5005 to my 1xBet account. I have the official bank receipt as proof of the transaction. The amount was successfully deducted from my bank balance, and there were no error messages during the process. However, even ...
On November 29, 2025, I submitted a withdrawal request of ₺1,900 from my 1xBet account to my Ziraat Bank account. The transaction screen showed that my withdrawal was approved and displayed a notification saying “your money has been credited,” yet despite two days passing, no funds have been deposit...