I deposited 50 JOD into my 1xBet account (ID: 826935***) on 14/09/2025 at 3:42 PM from phone number 0772345*** to 0785029***, but although I received a message stating that the deposit was rejected by the operator, the money has not been refunded to my wallet until now. I contacted 1xBet customer support, but they refused to assist me, and one representative even mocked me, which is completely unacceptable. I urgently request a refund of the amount and a clear explanation for the unprofessional customer service I experienced.
I deposited 500 FCFA into my 1xBet account (ID: 1454021***) on 14/11/2025 at 13:11 from phone number 71593*** to 022**, but even though I received a message saying the deposit was rejected by the operator, the money has still not been refunded to my wallet. I contacted 1xBet customer support, but th...
On 12/11/2025 at 21:37, I submitted a withdrawal request of $235 from my 1xbet account via bank transfer. I was asked to provide certain documents for the withdrawal process, and I submitted all the required documents completely on the same day. Even though I have sent the requested documents multip...
On 20.08.2025, I made a deposit into my 1xbet account (No: 130975**)** via bank transfer. However, the funds never appeared in my balance. I immediately contacted customer service through live chat, email, and phone several times. Instead of a solution, I was told “you deposited to the wrong account...
On October 27, 2025, at 12:12 p.m., I made a ₺40,000 withdrawal request from my 1xBet account using the bank transfer method. My query number is 4104119509, and my customer ID is 87*171. However, even after several days, the withdrawal has not been transferred to my bank account. At first, I receiv...
On December 5, 2025, at 11:06, I deposited $24 into my 1xBet account via bank transfer. Even after three days, the money has still not been added to my gaming balance, and it has not appeared in my account. The transaction ID number is 20134*3. During this period, I contacted live support and custo...