I deposited 500 FCFA into my 1xBet account (ID: 1454021***) on 14/11/2025 at 13:11 from phone number 71593*** to 022**, but even though I received a message saying the deposit was rejected by the operator, the money has still not been refunded to my wallet. I contacted 1xBet customer support, but they refused to help me, and one representative even mocked me, which is completely unacceptable. I urgently request a refund of the amount and a clear explanation for the unprofessional customer service I encountered.
On 12/11/2025 at 21:37, I submitted a withdrawal request of $235 from my 1xbet account via bank transfer. I was asked to provide certain documents for the withdrawal process, and I submitted all the required documents completely on the same day. Even though I have sent the requested documents multip...
I’ve been actively using 1xBet for months under my account ID 9070656*, and until now, I’ve had no issues depositing or withdrawing funds. However, on April 22, 2025, I attempted to deposit ₺3500 via fast bank transfer, and ever since, I’ve been caught in a never-ending loop of excuses and delays. ...
I deposited ₺1000 to my 1xBet account on 23/03/2025 at 22:46, but the payment was rejected with no explanation. I immediately contacted customer service. They told me the money would be reflected within an hour—but two hours passed, and still nothing. I submitted a support request as instructed and ...