1xBet Did Not Credit My Welcome Bonus Despite Meeting All Requirements

I registered at 1xBet to take advantage of the welcome bonus offer and started betting pretty quickly. However, when it came time to activate the bonus, I encountered a number of problems. Firstly, it turned out that the conditions for getting it are not as simple as it is written on the website. I fulfilled all the necessary requirements, but the bonus was never credited to my account. I repeatedly contacted the support service, but received only formal answers that did not clarify the situation. This is very disappointing, especially when things are going well and unclear bonus terms stop a player from betting further. I hope for a more honest approach to such offers and a transparent system to avoid bonus misunderstandings in the future.