On September 15, 2025, I opened a Süper 1xBet account using the email address on**@gmail.com**. Shockingly, just one week later, my account was blocked without any explanation.
After verifying my account, I barely had the chance to play before I was asked to re-verify, with the claim that there was an issue with my documents. I submitted all documents completely, including a passport photo and a selfie, exactly as requested. Despite this, it has now been three days without any response, and none of my follow-up emails have been answered.
My account has a balance of ₺3,700, and I have received no error messages or additional requests for documents. This is the first time I’ve faced such an issue, and being blocked without any reason or communication has left me feeling misled and frustrated.
I demand that the block on my account be lifted immediately and that I receive clear communication about why this action was taken.
On August 3, 2025, I attempted to withdraw a total of ₺29,950 from my 1xBet account by submitting multiple withdrawal requests in smaller amounts, just as I’ve done many times before without any issues. However, this time, the security team requested identity verification documents, which I promptly...
I am a registered user of the 1xBet platform with the email address m****@gmail.com. On June 22, 2025, I requested a withdrawal of ₺50,000 from my account. Although the transaction was successfully initiated on the platform, the funds have not been deposited into my bank account to this day. I immed...
My 1xBet account has been closed without explanation, and I can no longer deposit money or play any games. I’ve emailed support over 20 times, attaching both my national ID and bank statement as requested, yet after an entire week, I still haven’t received a solution. This has become extremely frus...
