1
Deniz is completely dissatisfied with the result

1xBet Promo Points Deleted - Loyalty Points Lost After Code Change

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Deniz
November 19, 2025 6:53 pm
34

I have been a customer of 1xBet for about six years, and during this time I have had losses of nearly 3 million. I am an active customer and place sports bets constantly. I wanted to get a promo code, and although I selected it for sports betting, I switched it to the casino option one night because I was going to claim extra points. However, the system accidentally deleted all my points before I could use them. Could you please fix this? My ID number is 174100***.

Deniz
Deniz
November 21, 2025 12:27 am

The screenshot of the email is attached; there is no answer to the question. They are automatically applying for a promo code. I am writing that my points have been reset. I selected a casino bonus from the sports betting section by mistake, and I am asking them to fix this without using the points, but without understanding the question, they are applying for a promo.

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