I’ve been using 1xBet for years and have made substantial deposits on the platform, but now I’m experiencing an ongoing issue where promo points are simply not being credited to my account. No matter what I do, the system fails to apply them, and I’m left wondering whether this is a technical glitch or something else. My player ID is 527615715.
This is especially frustrating given how much I’ve invested (₺) and how long I’ve remained loyal to this site. I expect fair treatment and a functioning rewards system — but right now, I’m getting neither. I’ve reached out to support but have received no real explanation or resolution so far.
1xBet, I’m requesting immediate action to fix this promo point issue. Investigate my account, correct the error, and credit me the points I’ve rightfully earned. Don’t let loyal users feel ignored and undervalued — show that you stand behind the promises you make.
For about a week now, my promo points have not been credited to my 1xBet account. I’ve been a member for six years, and I understand very well how the system works. Despite not making any withdrawals, my 5,000 promo points are either blocked or missing. I’ve contacted live support multiple times, b...
My promotion points on the 1xBet platform have not been credited to my account for months. Over the last 10 days, my total losses have exceeded 1 million, yet I’m still not receiving any bonus or loyalty points for these losses. I have contacted customer support multiple times, but I keep getting th...
For a long time now, I have been facing issues with 1xBet’s loyalty promo points system. Despite being an active player, I have not received any loyalty promo points for nearly a year. In total, there have been five separate occasions when my loyalty points were not credited. When I contacted custo...
I have been a loyal 1xBet member for about 10 years. On August 8, 2025, I deposited ₺1,000 into my account specifically to take advantage of the Friday Bonus Campaign. I carefully reviewed the promotion rules and fulfilled every single requirement, yet the promised bonus was never credited to my acc...
