1xBet Has Not Credited My Loyalty Promo Points for Over a Year

profile
August 28, 2025 4:34 am
33

For a long time now, I have been facing issues with 1xBet’s loyalty promo points system. Despite being an active player, I have not received any loyalty promo points for nearly a year. In total, there have been five separate occasions when my loyalty points were not credited.

When I contacted customer service about this, I was told that I was not eligible. However, this explanation does not make sense, as I personally know many other users who have received their promo points without issue. This makes me believe that 1xBet treats customers differently and applies inconsistent rules depending on the account.

My username is a*ci** and my account ID is 910432. I expect fair treatment like other users. The loyalty promo points system should be transparent and reliable, not selective or arbitrary.

I demand that my missing loyalty promo points be credited to my account immediately. Customers should not be forced to fight for benefits that are rightfully theirs under the platform’s own program.

Ali
Ali
September 02, 2025 10:18 pm

Of course, there has been no result for 20 days, 480 hours, friends. Look at what they are doing for 1,398 TL. If you win 13k or something tomorrow, these scammers would probably close the shop and run away 🙃🫣😎😀🪮🫣🙃. Maybe they’re waiting, thinking I’ll get tired and stop writing, but they’ll wait a long time—I’ll keep writing every day. I don’t even care about the money anymore; my money has already lost its value by the time you understand what’s going on. Respectfully, A defrauded customer

Ali
Ali
September 03, 2025 9:37 am

It's been 21 days, 504 hours, and still no result. This is a place to stay away from; it's clear what they are. If they do this for 1398 TL, imagine what else they could do to you, friends. The admin who messages you on Telegram is a joke as well; they won't listen to you, write a sentence or two, and then won't even reply, they're scared. 🙃🫣🪮😎🪮 Regards, A scammed customer

Ali
Ali
September 04, 2025 2:32 pm

It's been 30 days and still no response, guys. Nothing from email, nothing from Telegram, nothing at all. These guys straight up scammed me. Don't fall for it, I'm warning you. Regards, Scammed customer

Ali
Ali
September 06, 2025 3:58 pm

Yes, it's the end of the first month and still no response, friends. Hey scammers, did you think I forgot? You'll wait a long time, I'll keep writing every day. Look at how long they've made me wait for 1398 TL, friends, this is unbelievable. And they even say it was refunded to the user. Yeah right, kings of scammers, prove it if you really refunded it, you fraudsters. Regards, Scammed customer

Ali
Ali
September 07, 2025 7:56 pm

Still no response from them, friends. If a company goes through so much trouble for 1398 TL, imagine what they would do for a higher amount. They also write that the complaint is closed because the amount has been refunded, but of course, there is no refund on Telegram. When I ask them to send a refund receipt, the so-called admin on TG, who can’t even communicate properly, just says the necessary information has been given. Anyway, don’t think I’ve forgotten about you. I will keep writing every day so everyone can see, that’s enough for me. May God deal with both you and your money as you deserve. Sincerely, A scammed customer

Ali
Ali
September 09, 2025 3:33 pm

You thought I forgot, didn't you? Scammers, do you think I would ever forget you? There’s no trick you haven’t tried for 1398 TL. At least here, thousands of people can see what you really are, and that’s enough for me. I will keep writing every day. Regards, A scammed customer

Ali
Ali
September 10, 2025 10:29 pm

It’s been 30 days and still no response, no one has called, emailed, or written. I am now absolutely sure these are scammers. When you search their name, only complaints come up, not just mine. 🙃🙂😎🪮🫣 You shouldn’t have stolen my money, dear scammers. I told you I would write every day and I will keep writing. The money doesn’t matter anymore, its value has already dropped. My purpose is to save innocent people from you. You must have been happy that I wrote late today, you thieves, you. Regards, A scammed customer

Ali
Ali
September 12, 2025 4:00 pm

You thought I forgot about you, didn’t you, you scammers? How could I ever forget you, thieves? Yes, it’s been over 30 days, friends, and there’s still no word from these scammers. There won’t be, because they stole 1,398 TL. Then they lied a lot, saying it was refunded, the complaint was closed, etc. I asked for the refund receipt, the deduction receipt, proof, but there’s no response from anywhere. So that matter is over. But of course, I’ll keep writing—if I reach even one person a day, it’s enough. You fraudsters. Sincerely, A scammed customer

Ali
Ali
September 13, 2025 7:44 pm

Yes friends, it's been over a month and they still haven't found out why they deducted my money. They probably won't find it either, because they simply stole it. No explanation, no receipt, no ticket— they just directly deduct the money. Then they say the previously overpaid amount was deducted. I ask for the receipt of the overpaid amount, they say they don't have it. Then, 15 days later, they claim it was refunded to the user, but of course, there is no refund at all. Typical scammer talk, as you know. In short, for 32 days they've supposedly been looking for why they took 1,398 TL from me. 🫣🪮😎🙃😀 Don't let what happened to me happen to you. Sincerely, A scammed customer

Ali
Ali
September 16, 2025 4:22 pm

These are fraudsters, friends, be careful not to fall for it. They only write here, no response from any other platform. No emails, no calls, and especially Telegram is the worst—they see and read your messages but don't even bother to reply. The person called admin on Telegram doesn't respond at all. Regards, Scammed customer

Ali
Ali
September 22, 2025 11:45 pm

Yes friends, these scammers thought I forgot about them again 😀😁😃😆😄😆😗😘. It's been 40 days and there has been no response, they haven't solved my problem, they just make empty promises. Stay away, I'm warning you. Regards, A scammed customer

Ali
Ali
September 29, 2025 2:25 am

All they do is lie and deceive. I write to the places they tell me to, but honestly, there is no response, no reply, no one cares. They already stole my 1398 TL 45 days ago and are supposedly still investigating. It's a scam site, don't fall for it. They also talk about meticulousness and transparency, but that's a total lie. The person named admin on Telegram doesn't care at all about the users anyway. Regards, A scammed customer

Ali
Ali
October 01, 2025 8:48 am

All they do is lie and deceive. They have supposedly been reviewing my 1398 TL for 48 days, but no one calls, no one asks, no one cares. They are outright scammers. I fell for it, don't let it happen to you. Respectfully, A scammed customer

Ali
Ali
October 06, 2025 4:25 pm

These people are complete frauds, my friends. There is absolutely no response, they literally took my money and disappeared. They are definitely scammers, stay away from them. Regards, A defrauded customer

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

1xBet Ignored My Promo Points Issue — No Help from Customer Support

profile
Erolcan
October 28, 2025 2:59 am
87
1
Vedat is completely dissatisfied with the result

1xBet Not Crediting My Bonus Points After Losing Over 1 Million

profile
Vedat
October 12, 2025 3:25 pm
57
1xBet Not Crediting My Bonus Points After Losing Over 1 Million
1
İhsan is completely dissatisfied with the result

1xBet Not Giving Promo Points – Automated Responses

profile
İhsan
March 15, 2025 1:36 am
135

Video Complaints

Report a Similar Issue