I have been investing very large amounts on 1xbet for a long time, with my total deposits exceeding 1.000.000₺. Yesterday, I was told that I would be receiving a special bonus gift, and naturally I was excited, expecting something meaningful given my level of play and investment.
However, the bonus awarded was only 94₺, which I find completely unfair and insulting considering the scale of my deposits. When I contacted customer service to question this, I was met with a dismissive and disrespectful tone, which made the situation even more disappointing.
As a loyal customer and also a YouTuber, I am considering sharing this negative experience publicly. My expectation from 1xbet is to provide fair and meaningful bonuses to high-value players and to maintain a professional, respectful attitude in customer relations. I request that this issue be reviewed and corrected so that long-term, high-investment customers like me are not treated this poorly.
I deposited ₺1000 into my 1xBet account expecting at least a welcome bonus or some promotional offer, but I was extremely disappointed. Not only did I receive no bonus at all, but I also couldn’t play a single game after the deposit. The platform didn’t unlock any features or games for me to access,...
I’m incredibly disappointed with how 1xBet treats its loyal players. Over the last four months, I’ve wagered nearly ₺1 million on the platform. As a birthday bonus, I was given a mere ₺772—and even that came with a frustrating condition: I can only use it if I place bets with odds of at least 1.80. ...
I have been a loyal 1xBet member for about 10 years. On August 8, 2025, I deposited ₺1,000 into my account specifically to take advantage of the Friday Bonus Campaign. I carefully reviewed the promotion rules and fulfilled every single requirement, yet the promised bonus was never credited to my acc...
I have been actively betting on 1XBet for years, but I am deeply disappointed by the lack of bonuses and promotions. I regularly deposit money and place bets, losing significant amounts. Just today, I deposited ₺2,500 again, yet received no bonus or promo code. It’s frustrating that other platforms...