I recently created a new account on 1xBet and decided to make my first deposit through Akbank. However, the funds have not been added to my account—even though it's been over 24 hours. I admit I didn’t press the “confirm” button after sending the money, as I wasn’t aware it was necessary, but that doesn’t justify the complete lack of support I’ve received since then.
I’ve contacted 1xBet support multiple times. They keep saying “email the receipt,” which I’ve done several times to every address they suggested. Still, I have not received a single helpful response.
This is my first impression of 1xBet, and frankly, it’s been a major disappointment. If this is how they handle deposits, I’m seriously reconsidering whether I want to continue using this platform.
The 1xBet website has not credited my ₺250 deposit for 16 hours. I made a ₺250 bank transfer at 9:40 AM and also filled out the deposit form, but the funds still haven’t been added to my account after more than 16 hours. When I contacted customer support, they mocked me by first saying that the fun...
I deposited money into my 1xBet account on Friday, and it’s now been several days—but the funds still haven’t been credited. I’ve followed every instruction, submitted my payment receipt, bank statement, and even sent additional proofs like screenshots and videos as requested. Despite providing all...
Yesterday, I deposited 8.000₺ via Akbank mobile banking into the IBAN provided by 1xbet. Immediately after the transfer, I received a message stating “transaction declined”, yet the money was successfully withdrawn from my account and transferred to 1xbet’s account. I have the official receipt as pr...
This morning, I transferred ₺2500 to the IBAN number provided by 1xBet for depositing funds into my account. It has now been over 7 hours, and the money still hasn’t been reflected in my 1xBet account. I carefully followed every instruction they provided and immediately emailed the bank receipt (dek...