1
Hasan is completely dissatisfied with the result

I Face Wrong Bet Settlement on 1xBet Tennis Match After Player Withdrawal

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Hasan
August 30, 2025 1:15 am
7

I placed a bet on 1xBet (ticket no. 691074504) for a tennis match where the score was 2-2. During the match, the player I wagered on was injured and withdrew. According to standard betting rules, such cases should be settled with odds adjusted to 1.00 (void), meaning my stake should have been refunded. However, my ticket was incorrectly marked as a full loss.

I wagered ₺605 on this slip, and instead of being refunded, the entire amount was treated as lost. I immediately contacted 1xBet live support, but their only response was that my ticket was lost, without providing any explanation or real assistance. This is extremely disappointing, as on other betting platforms, the rule is always applied correctly when a player retires mid-match due to injury.

This is the first time I have faced such an issue on 1xBet, and it raises serious concerns about fairness and rule enforcement. I expect my bet to be settled correctly under the withdrawal rule and my stake of ₺605 to be refunded promptly. I also ask 1xBet to ensure consistent application of betting rules across all markets to avoid misleading players.

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