On August 26, 2025, I submitted a ₺100,000 withdrawal request from my 1xBet account via Z* Bank. Although the withdrawal was approved in the system, the money has still not reached my bank account. My account number ends with 969*17.
After noticing the delay, I immediately contacted 1xBet customer service. They confirmed that the withdrawal request was under review and assured me it would be resolved within four days. However, even after this time has passed, nothing has changed—the transaction still shows as “under review.” I also shared all the required documents and details via email, but I never received a proper response.
This is the first time I have experienced such a serious issue with 1xBet, and it has left me highly frustrated. When it comes to such large amounts, customers deserve transparency, timely updates, and accountability.
I demand that my ₺100,000 withdrawal be processed immediately and credited to my bank account without further delay. I also expect 1xBet to provide a clear explanation of why this issue occurred and to ensure such payment delays do not happen again.
On August 12, 2025, at 00:49, I requested a ₺100,000 withdrawal from my 1xBet account to my Akbank account using the “Fast Bank Transfer” method. Even though the withdrawal amount was deducted from my balance, five days have passed and the money has not reached my bank account. I have contacted 1xB...
On July 17, I attempted to withdraw ₺1,000,000 from my 1xBet account. Due to the platform’s withdrawal limit of ₺50,000 per transaction, I was forced to make 20 separate withdrawal requests of ₺50,000 each. Shortly after, the transfers began arriving in my bank account, spaced about 1–2 minutes apar...
On 29/11/2025, I requested a withdrawal of ₺42,000 from my 1xBet account via bank transfer, linked to my account with ID number 798112***. The withdrawal transaction number for this process is 10306528. Although 6 days have passed, the money has still not been deposited into my bank account and I ha...