On October 26, 2025, at 12:00 PM, I deposited ₺20,000 into my 1xBet account using the “Süper Havale” transfer method. Even though three days have passed, the deposited amount has not been credited to my account, and no progress has been made.
During this time, I contacted customer service multiple times, but they were rude, unhelpful, and even mocked me instead of resolving the issue. I’ve experienced similar problems 18 times before, yet this has been the worst.
Although there was no guaranteed processing time stated, it has now been four days, and my money is still missing. I’ve suffered a significant loss because of 1xBet’s negligence. My transaction ID is 69056715. I request an immediate refund of the ₺20,000 to my bank account.
Additionally, I would like to note that 1xBet constantly causes issues, not only with deposits but also in other sections and betting categories of the platform.
I deposited ₺20,000 into 1xBet on March 14, 2025, following their provided payment instructions. The transaction was completed, but the money never appeared in my account. I have waited for hours, yet nothing has been credited. I reached out to customer support, but they have been unhelpful and unr...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...
On October 25, 2025, at 00:33, I deposited ₺6,000 into my 1xBet account using the Süper Banka Havale method. During the transaction, my internet connection was interrupted, and I couldn’t log back into my account. After sending the money, I created a support ticket manually. My ticket number is 9175...
On March 14, 2025, at 21:11, I deposited ₺10,000 into the account number provided by 1xBet. It is now March 15, 2025, at 15:00, and my money still hasn’t been credited to my account. I have tried everything—contacting live support, emailing the 1xBet team, and reaching out in every possible way—but...