On 12/27/2025, my casino balance of €100 suddenly disappeared from my account without any explanation or notification from your side. After noticing the issue, I contacted BetCiO customer support. They only told me that they would get back to me immediately, but since then I have not received any clear answer or solution, and my balance has still not been restored. I request that my missing €100 casino balance be refunded to my account as soon as possible and that I be informed in writing about the reason for this disappearance.
I have been unable to access my BetCio account since 12/27/2025. When I try to log in, my password is not accepted and I cannot enter my account. I contacted BetCio customer support about this problem, but I have not received any response so far. During this time I have remained completely locked ou...
On November 9, 2025, my Betcio account balance of ₺14,000 suddenly dropped to zero. When I checked my account history, I discovered several betting transactions that were not made by me, which caused my balance to disappear. I have no connection to these transactions, and this is the first time I ha...
On August 1, 2025, I transferred ₺200 via bank transfer to my Betcio account and received confirmation of the transaction with an official receipt. However, the deposited amount never appeared in my account balance. Right after noticing the issue, I immediately contacted the Betcio live support team...
I'm writing to express how disappointing my experience with BetCiO has been. I thought my betting experience would be easy and transparent when I put money into my account, but it wasn't at all like that. Without warning, my balance vanished, and every time I tried to get in touch with customer supp...
I had over ₺8,000 in my Betcio account, and everything seemed fine until around 2:00 PM, when I was suddenly logged out of the site without any action on my part. Hours later, around 5:00 PM, I logged back in—and to my shock, my balance had dropped to just ₺45. I have no idea what happened during t...