Just 30 minutes ago, Betcio’s live support team contacted me via WhatsApp and gave me completely misleading instructions. As a result of following their directions, I immediately lost ₺1,000. When I tried to ask clarifying questions, they stopped responding altogether. This was not the first time I have experienced such issues with Betcio, which makes the situation even more frustrating.
All my transactions were carried out through my registered Betcio account, so there is a clear record of what happened. After realizing the loss, I attempted to reach customer service again, but I received no reply or follow-up from the team. Their lack of accountability and unwillingness to address my concerns has caused significant disappointment.
I am requesting a full refund of the ₺1,000 I lost due to their incorrect guidance and immediate steps to ensure such incidents do not happen to other users in the future.
I deposited 550₺ into my Betcio account, but the amount was never credited to my balance. When I contacted the live support team, they informed me that my transaction could not be completed unless I deposited an additional 500₺. They claimed that there is a 1,000₺ minimum limit for transactions. If...
I made a deposit on Betcio, but the funds never appeared in my account. Then I was told that I needed to deposit an additional ₺1,500 or else my original deposit would remain pending. Nowhere on the site was this condition mentioned—if it had been, I wouldn’t have gone through with the transaction i...
I’ve been waiting since yesterday for a ₺13.100 withdrawal from my Betcio account, but the money has still not been paid out. What’s worse is that the platform marks the transaction as completed, giving the false impression that the funds were sent—when in reality, nothing has arrived. When I reach...
On August 1, 2025, I transferred ₺200 via bank transfer to my Betcio account and received confirmation of the transaction with an official receipt. However, the deposited amount never appeared in my account balance. Right after noticing the issue, I immediately contacted the Betcio live support team...
Today I made a crypto deposit to Betcio, but the funds never appeared in my account. I immediately contacted live support and provided everything they asked for—proof of transfer, a transaction video, and screenshots. After waiting for nearly an hour, they claimed that the deposit hadn’t been receiv...