I deposited 550₺ into my Betcio account, but the amount was never credited to my balance. When I contacted the live support team, they informed me that my transaction could not be completed unless I deposited an additional 500₺. They claimed that there is a 1,000₺ minimum limit for transactions.
If such a limit exists, I do not understand why the system initially accepted my 550₺ deposit without warning me in advance. This critical information was not displayed anywhere on the site during the deposit process. Now, when I have already spent my last funds, it is unreasonable to ask for additional payments without prior notice.
I demand an immediate resolution of this issue and a full refund of my 550₺ deposit if the transaction cannot be completed. I also expect a clear explanation of this so-called deposit limit and transparent communication to prevent further confusion. If my request is not fulfilled promptly, I will report this situation to the relevant consumer protection authorities.
I recently signed up for the Betcio platform, hoping to try it out. I made a deposit of 500₺ to the account named Cuma Durmaz. However, my funds never...
I made a deposit on Betcio, but the funds never appeared in my account. Then I was told that I needed to deposit an additional ₺1,500 or else my original deposit would remain pending. Nowhere on the site was this condition mentioned—if it had been, I wouldn’t have gone through with the transaction i...
On July 2, 2025, I deposited ₺250 into my Betcio account, expecting to use it for regular gaming activity. However, right after the transaction, my account was suddenly restricted, and I was blocked from accessing the funds. I immediately contacted Betcio’s customer support, and to my surprise, they...
On August 1, 2025, I transferred ₺200 via bank transfer to my Betcio account and received confirmation of the transaction with an official receipt. However, the deposited amount never appeared in my account balance. Right after noticing the issue, I immediately contacted the Betcio live support team...
Just 30 minutes ago, Betcio’s live support team contacted me via WhatsApp and gave me completely misleading instructions. As a result of following their directions, I immediately lost ₺1,000. When I tried to ask clarifying questions, they stopped responding altogether. This was not the first time I ...