On October 6, 2025, at 10:06 p.m., I deposited ₺1,000 into my Betnano account using the Jetpay bank transfer method. However, the money has not been credited to my account. My username is fthmms.
After experiencing this issue, I contacted Betnano’s live support team. They asked me to send the payment receipt, which I did immediately. Despite providing the document, no solution has been offered so far, and the funds have still not been added to my account. This is the first time I’ve encountered such a problem.
I request that Betnano transfer the ₺1,000 I deposited into my account as soon as possible and resolve this issue without further delay.
On October 21, I requested a withdrawal of 18,000 TL to my Ziraat Bank account through Betnano. I have been waiting for about 10 hours for this transaction, which I made via bank transfer. Although the amount was deducted from my account, the money still has not been credited to my bank account.
This is the first time I have experienced such an issue. Due to the delay, I contacted Betnano customer service; however, I was constantly stalled and asked to cancel my withdrawal request and reapply. I cancelled my request and submitted it again, but still received no result, and my transaction is still pending. My transaction number: 566514903.
I request that my issue be resolved as soon as possible and my withdrawal amount be transferred to my account. Reaching customer service is another problem; either they don’t answer or they keep telling me to wait during the process. Then they cancel it. Recently, I have started to experience a lot of problems on this site. I demand that my money be deposited immediately.
Yesterday morning, I deposited ₺1000 into my Betnano account, and to this moment, the money still hasn’t been credited. I’ve tried everything to get support—there’s no clear contact, no response, and no solution offered. It feels like I’ve been completely ignored, or worse, deceived. How is it acce...
At around 04:00 a.m., I transferred ₺500 from my VakıfBank account to my Betnano account via the FAST method. I didn’t receive any error message during the transaction, and the money appears to have been successfully sent from VakıfBank to ING Bank. However, the amount has still not been credited to...
On August 29, 2025, around 18:00, I deposited funds into my Betnano account using the Turbo Havale method. The deposit amount was successfully withdrawn from my bank account, and I have the official receipt as proof. Despite this, the money has still not been credited to my Betnano balance. My accou...
I tried to deposit ₺500 into my Betnano account, but instead, they withdrew ₺1145 from my bank. Shocked, I immediately contacted live support, expecting a quick resolution. Instead of helping, they told me I needed to deposit another ₺1355 to “complete the process.” When I pushed back, they claimed ...
Yesterday, I requested a withdrawal of ₺18,300 via Jetpay at 7:00 PM. The withdrawal was supposedly approved, but the money never arrived in my account! Do not, under any circumstances, play on this site, because you'll find absolutely no one to talk to when something goes wrong. They simply don't r...