On September 28, 2025, my Betpark account balance of 2,300 TL was reduced even though I did not make any transaction. When I checked my account activity, it showed that 2,280 TL had been placed on a game without my knowledge. I have no doubts about the security of my account—my login information is known only to me.
This is the second time this has happened within the last two days. Previously, my balance decreased even though I hadn’t logged in, but at that time, they refunded my lost money. However, this time when I contacted live support, they told me there was no problem and did not provide any help.
My username is Serkan242444. I request a refund of my lost balance and that the necessary security measures be taken to ensure such unauthorized transactions do not happen again. If necessary, I can provide screenshots as evidence.
I expect Betpark to urgently resolve this issue and compensate me for my grievance.
I have been using the Betpark platform, and until recently, I had a balance of ₺2.003 in my account. When I logged into my account the following evening, I was shocked to see that my entire balance was missing. The transaction records claim that I spent ₺2.003 on games, but I never played or accesse...
I had over 9,000₺ in my Betpark account, but suddenly 6,000₺ was used in games I didn’t even recognize. Shortly after, another 3,000₺ was gone. This is unacceptable. When I contacted live support, they placed the blame on me, claiming my account was hacked. However, my account is secure, and I am co...
I had ₺68,350 in my Betpark account and attempted to withdraw ₺50,000. My withdrawal request was canceled twice. I was instructed to request a smaller amount of ₺20,000, which I did. After successfully withdrawing ₺20,000, I logged in to find that the remaining ₺48,350 in my account had been reduced...
I had a balance of 700 TL on Betpark and purchased a 100 TL game. However, instead of the correct deduction, my balance inexplicably dropped to 73 TL. A similar issue occurred when playing with a 1,000 TL balance—despite having enough funds, my final balance of 218 TL suddenly dropped to 73 TL witho...
On November 14, 2025, the balance in my Betebet account — approximately $64 — was reduced to zero even though I didn’t make any transactions. My username is i***5. When I checked my account activity, I saw that someone had entered casino games and placed repeated bets of 160 TL on Betebet’s own game...