On November 14, 2025, the balance in my Betebet account — approximately $64 — was reduced to zero even though I didn’t make any transactions. My username is i***5. When I checked my account activity, I saw that someone had entered casino games and placed repeated bets of 160 TL on Betebet’s own game, draining my balance. I definitely did not make these transactions. This has happened to me before, and this is the second time I’ve experienced this issue.
When I contacted customer service, they told me that the transactions were made by me. However, I did not play those games, and I am concerned about the security of my account.
I request that my balance be reviewed and refunded, and that the necessary security measures be taken on my account. I also expect a solution to prevent this issue from happening again.
On September 28, 2025, my Betpark account balance of 2,300 TL was reduced even though I did not make any transaction. When I checked my account activity, it showed that 2,280 TL had been placed on a game without my knowledge. I have no doubts about the security of my account—my login information is ...
On November 9, 2025, my Betcio account balance of ₺14,000 suddenly dropped to zero. When I checked my account history, I discovered several betting transactions that were not made by me, which caused my balance to disappear. I have no connection to these transactions, and this is the first time I ha...
On November 14, 2025, at 6:58 PM, while I was playing auto roulette on Betebet, the site suddenly logged me out. When I logged back in, I saw that my balance — a little over $33 — had been reduced to zero. When I checked my Casino Pro history, it showed that a transaction had been made in a “Gates o...
On June 24, 2025, at exactly 18:42, I was playing slot games on Betnano with a balance of ₺4,779. Within just one minute, my account was reduced to ₺79. I immediately contacted customer service to report the issue, expecting a serious investigation. Instead, they claimed that someone else had access...
I’ve been a long-time user of Betebet, regularly playing slots and placing bets without issues—until now. I logged in recently and found that my balance had dropped from ₺11,500 to just ₺280. After checking the transaction history, I saw that someone had played ₺11,220 worth of roulette from my acco...