Mariobet Deleted My Casino Winnings and Refuses To Pay Balance

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October 21, 2025 6:17 am
28

For about a week, I have been playing games with high stakes on Mariobet, especially in casino games, and I have invested more than ₺2.5 million in total. However, on two occasions, around ₺500,000 of my balance was deleted under the pretext of “rules,” and in the games where I won large amounts, most of my winnings were not paid — only small portions were. My username is Alfo26. I have contacted live support and VIP representatives multiple times. During the conversations, I was told that I was right and privileged as a VIP member, yet in the end, my winnings were deleted and my payments restricted, all justified by “rules,” without any solution offered. They showed rules stating that withdrawals over ₺100,000 are not allowed, that Free Spin winnings are capped at ₺200,000, and that the provider Pragmatic can stop winnings at any time. However, no action was taken to address my grievance. I experienced a similar issue before, and when I filed a complaint, the site administrators contacted me and provided a partial solution. Recently, however, I have personally witnessed Mariobet arbitrarily deleting winnings and lowering maximum payout limits to very small amounts. My request is for the full refund of all deleted balances and payment of the missing amounts from the high-stakes games.

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